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IT Support

Knowall IT Delivering high performance cloud solutions 24×7

by on Mar.09, 2021, under IT Support

It’s a never-ending race to the end in the competitive and often expensive and illustrious industry that is Information Technology. In a first world country, there is no shortage of IT services and companies who have set themselves up as the best in the business. However, don’t be too quick to commit as it takes more than just a few fancy servers and a friendly, helpful call desk attendant for an IT company to have the right to your valuable business. In a market densely packed with confusing jargon, endless software and antivirus upgrades and costly hardware, one company who offers true value for investment, is Knowall IT Paddington. How do we know this? Its because Knowall IT is former winner of and now, nominated finalist of the West London Business Award 2020 for best business services company of the year.

In 2020, the Knowall IT team had their work cut out for them in successfully responding the vast increase in demand for cloud-based solutions and IT solutions suitable for our clients’ increased need to stay connected in a world locked down because of a different type of virus. Regardless to say, the Knowall IT team has never before refrained from accepting a challenge and so needed no encouragement to step up to meet the needs of their clients, no matter how unique their requirements were! As the Covid-19 virus spread throughout the country, Knowall IT had the goal of ensuring that while our clients may have been forced to lock down in their homes, their business would not suffer the same fate.

Current Knowall IT clients already making use of the many services provided, had little to do when it came to adapting to the new world working from home environments as their IT was already ready to meeting the challenge. Other clients came in search of high performance solutions and advice, which we are pleased to say, were seamlessly provided and implemented for each individual client and their users.

A challenge like no other faced in the experience of any living human, the IT Industry became the answer to every possible problem related to keeping businesses working 24/7. It was with absolute necessity that companies, who may have previously lagged behind on the IT front, be it due to financial restraints, or because of lack of knowledge as to the IT solutions available to them, soon had a crash course in how to make your life easier because of cloud-based IT solutions! In addition, due to the excessive capacity of impressive hardware that Knowall IT had invested in, resellers were able to piggy-back off the infrastructure which was already in place and onward proffer this same quality service to their clients, networking the “always up” ethos through the country and even abroad.

Knowall IT is a people and customer focused team of IT professionals who are more than just a voice on the other end of your mobile or landline. Knowall IT values their clients and choses to place their needs above all else.

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IT Support Services that Deliver Business Impact

by on Jan.11, 2021, under IT Support

Knowall IT is a Paddington-based Information technology and telecoms service provider, specialising in the supply of Cloud based technologies and IT resources to organisations in Central London keeping them connected 24/7.

Are you starting a new business which requires full time, expert IT support for your business? Do you need an IT partner who you can rely on, providing you with cloud-based services which are guaranteed to always be available, no matter the time of day or where in the world you happen to be? Is the success of your new business dependant on your telecoms and information technology resources as the backbone of your business? Are you looking for a service provider who is both professional and adaptable to your specific business requirements, who offers quality over quantity, at prices that your fledgling business can appreciate? Knowall IT Support Paddington, Central London can tick every box on your business wish list.

Placing your trust in Knowall IT is just the beginning of all the benefits that you will experience when you partner up with this award winning company. With a team of dedicated, IT engineers, ready and waiting to assist you at any time of the day or night, you can relax and leave it to the experts so that you can focus on your core business functions. Never let your clients down, never lose a client, never struggle to be online at the moment critique … Always up, Knowall IT support London, will take you all the way to the finish line.

 

The success of Knowall IT is a simple formula which includes a solid base excellent IT products and service, up to the minute information and telecom technology, superior hardware and software solutions, coupled with sustained long lasting relationships with our clients with whom we have worked hand in hand every step of the way.

Balancing professional services provided by staff who are fulling invested and capable, with the ability to effectively and proactively provide our clients with their specific needs, results in a business that constantly and consistently exceeds our clients’ expectations. From the moment, you make contact with our friendly support desk 1st lever responder, you can be sure to receive the most attentive assistance all the way through to resolution.

Do not feel over-whelmed by IT-geek-speak and technical terms our support desk staff offers simple and clear advice to help you through the first stages of investigations. Should your IT issue require a more in-depth solution, highly skilled IT engineers are at the ready.

Knowall IT can support any business, small, medium, large and SMME’s in any industry with services that are designed to dovetail with all big tech providers including Microsoft Office 365, Google and Sales Force. With specialities include a long list of highly relevant services, such as cloud computing, hosting solutions, unified communications, managed services, web marketing & SEO, sage hosting, application hosting, IT support and cloud computing.

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DELIVERING HIGH PERFORMANCE CLOUD HOSTING

by on Oct.15, 2020, under Cloud Computing, IT Support

Choosing the correct IT business partner, who supports both your computing requirements and provides your business with managed IT services, is not a decision one should take likely.

Knowall IT private cloud computing makes IT a business imperative to deliver high performance cloud hosting that is so reliable, that the concept of “always online” is not a throwaway line but the truth With cloud hosting your business and employees will always be able to work.

Hundreds of clients trust Knowall IT with their most important business requirements; the ability to be online 24 x 7 and available to their clients, anytime and anywhere. Providing high performance hosting means that Knowall IT is able to guarantee performance through infrastructure that provides the ability to process an exceptional number of requests at any given time, with exceptional speed.

Performance and availability simply go hand in hand and together translate into cost-efficient and cost-saving results for your business. Comprising multiple server solutions, combined with systems specifically created to excel in performance, diverting and balancing web traffic when required, and optimally performing to maintain exceptional performance, is the high standard exceptional service, which you can expect from Knowall IT London.

While managing an immeasurable number of factors that can have an effect on your computing performance. From numbers of users, how many platforms that ulitise the system to how many connections being made and from which locations, can be under-estimated.

There is no room for error when it comes to designing custom built software and hardware solutions and infrastructure capable of maintaining high-powered technological performance.

Click here to find out more about IT Support London

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Knowall IT Cloud Computing Solutions

by on Jun.15, 2020, under IT Support

Ensure your data is secure at all costs! In the digital age, your data is the currency for those searching for an easy payday. Valuable personal information is traced and tracked by not only marketers but also for individuals looking to steal your data for the purposes of defrauding you or your company. Not until you have been at the receiving end of a malicious attack by ransomware, does a person come to understand just how imperative it is to keep your data secure.

Ransomware is a cybercrime whereby data is held for ransom after being accessed via computers and mobile devices which are then locked and held hostage until the victim pays the required ransom. As an individual or organisation, you are an easy target to common types of attacks such as phishing. Phishing (pronounced fishing) is when an email is sent to an unsuspecting recipient, urgently requiring them to download a link or click on an attachment, under the guise of being a highly important piece of information for the recipient. Unsuspecting recipients may click without realizing that they are about to unleash a silent threat into their computers and any network that they happen to be a part of. Phishing can be perpetuated in that the ransomware can be forwarded without the knowledge of the original recipient and before you know it, your entire social and professional community has received a similar link, rendering them vulnerable to the same threat that you have just unknowingly fallen victim to.

The point of ransomware is to access the personal or professional information that is stored on all devices and networks and to lock users out of their own information until a ransom is paid. This type of cyber attack can cost a company an enormous amount of money, not only as a result of the ransom but also as a result of downtime or lack of production. The knock-on effect can be catastrophic. Ransom often presents in the form of Bitcoin (cryptocurrency) which is impossible to trace. As with normal hostage situations, once the ransom has been paid, the victim may receive a code or file which will decrypt the attack and release the data.

If you do not already have a plan to prevent a cyberattack on your business, then you may be the next victim of cyber engineering executed by online criminals.

One of the ways in which you can avoid being the victim is to engage with Knowall IT support west London cloud computing solutions for your organisation. Cloud computing means that you will enjoy the convenience of high-tech hardware as well as have access to software at merely a portion of the cost of purchasing all of this yourself. Highly secured servers are yours to store your data without the headache of expensive upgrades for hardware and software.

Cloud computing is the way of the future and your company can be part of a shared social community that utilise shared-services from as many locations as required to effectively ensure the smooth running of your business. Ever-innovative Knowall IT offers an alternative approach with FileMaker Hosting which converts any FileMaker software already in use, safely and securely, to the cloud. Be it from abroad or from many local locations, your access is guaranteed with 24/7 connectivity utilizing your existing FileMaker license and the same look and feel you already enjoy.

  • Use your existing FileMaker licence
  • Access anywhere, anytime – Always available!
  • Looks & feels the same
  • FileMaker hosting is safe, secure & easy to convert
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Phishing tips for employees

by on Dec.11, 2019, under IT Support, Phishing

Phishing tips for employees

This weeks post is a continuation of last weeks Phishing tips and tricks.

Did you know Phishing currently accounts for 90% of data breaches with 30% of Phishing emails being opened? Most of the time these phishing scams can be prevented with a bit of simple know-how.

It’s important that you remain alert, vigilant and secure at all times. To prevent personal and business data loss.

Below are a few hand tips from our weekly phishing blog.

Tip 4 – Phishing links can be hidden in attachments

Not all phishing emails may contain a link within the copy of the email. Scammers can also embed links within attachments to avoid detection by email spam filters. E.g. PDF or Word doc.

If an email does not come from a source you know. Don’t open up any attachments. Speak to your IT team before hand.

Tip 5 – Real logos and brands

Scammers very often use real brand logos & branding. It’s very easy for them to pull these logos off the internet and to make a fake looking email or web page that mimics the real thing. Before you know it you have entered you secure details and they have captured them.

Always double check the source such as the domain name. Make sure the site you are on has a valid SSL certificate.

Tip 6 – Poor grammar and spelling

As soon as you see poor grammar & spelling, be suspicious. Many scammers originate from countries where English is not the first language. This can be very helpful in flagging a phishing campaign.

Interested in safeguarding your employees & business with a comprehensive online Phishing course? Click here to contact us.

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Knowall IT Driving the Cloud

by on Apr.11, 2018, under Hosted Sage, IT Support

Cloud Storage is a facility whereby data is stored, backed-up, managed and maintained remotely. This type of services enables its users to then store their files online and access that data from any where in the world, as long as there is an internet connection. Recent studies show that not only are large corporations and business fully utilising this service, but so too are small and medium business owners, due to the competitive advantages that this remote access solution provides to their companies. Advantages include accessibility at any time (no down time), disaster recovery in emergency situations, ensuring full on-going safety of all files and data at a fraction of the usual data storage costs.

 

 

With more than 15 years in the business experience Knowall IT offers our clients the latest of technological advances which ensures that your business will always be at your fingertips. In an era of constantly changing technology, Knowall IT offers Sage Cloud Hosting which is the most advanced and latest technology which allows you multiple points of access to your data, from multiple devices, across any operating system, at any time or place.

Small and medium-sized companies can further benefit from the wealth of expertise and experience these technological advances in their organisations using SWYX. SWYX is a VoIP system with the capacity to integrate all of your devices at reduced call charges, tailor-made to your business needs. SWYX is an award-winning integrated communication solution which means that your staff are guaranteed to be able to make and receive calls from any location no matter which time of the day, keeping your business up and running at all times, whether staff are at their desktops or not.. . the most powerful communication tool your business will ever invest in, contact Knowall IT for more information.

 

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SWYX business VoIP solutions

by on Feb.23, 2018, under Hosted Sage

Why Sage Cloud Hosting?

Sage is the market leader in cloud business management solutions with 3 million global customers. Sage hosting is built to respond to the demands of twenty-first-century companies giving them the stability of the desktop with the flexibility of the cloud.

Sage Business Cloud offers a powerful set of cloud products for small business so convert your existing Sage software to the cloud with hosted Sage and experience the many benefits:

  • Use your existing Sage licence
  • Compatible with: Sage50, Sage 200, Sage Payroll… and more!
  • Looks & feels the same
  • Access anywhere, anytime – Always available!
  • Sage Hosting is safe, secure & easy to convert

Knowall IT market leaders in small to medium size business VoIP solutions. SWYX the award winning business VoIP system that fully integrates with PC, Mobile & Tablets. Changing the way we communicate with new technologies and devices completely tailored to your business needs!

Benefits of converting to SWYX business VoIP solutions:

  • Reduce call charges
  • Tailored to your business needs
  • Staff can make and receive calls from any location, Anytime anywhere.
  • Award Winning
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Keep on the right side of the Law!!

by on Nov.18, 2017, under IT Support

7 Steps for SMEs to becoming GDPR compliant

Knowall Private Cloud Computing is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

The General Data Protection Regulation (GDPR) is the EU’s new legislation to protect the personal data of EU citizens. A failure to meet the GDPR’s standards by 25th May 2018 could lead to fines of up to €20 million or 4% of your global annual turnover.

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Contact Knowall today to find out how they can assist your company to become General Data Protection Regulation (GDPR) compliant.

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HOST SAGE WITH KNOWALL IT

by on Oct.20, 2017, under Hosted Sage, IT Support

HOST SAGE WITH KNOWALL IT

Knowall IT is a sage Business partner based in London focussing on small to medium business enterprises.

Hosting Sage with Knowall is a sensible business solution with many benefits that will assist your business get to the next level.  Sage has a product to suit every business from HR, Payroll, Financial Management, Service management and CRM allowing you to focus on your core business.

Some of the benefits of Sage Hosting:

  • Safe and Secure
  • Always Available,
  • Work from Anywhere, Anytime
  • Managed for you
  • Simple to scale

Everything you need to run your business. All in one place. Sage hosting gives you the stability of the desktop with the
flexibility of the cloud.
Hosted Sage in the Cloud provides customers with an alternative deployment solution to the in-house model.
Hosting is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply, to your users world-wide. Hosted Sage and other Line of Business applications on Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter the location or device.

Knowall IT has been hosting Sage 50, 200, Payroll & ACT since 2005 on its data centre platform. Enabling UK businesses to access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones.

Guaranteed Performance                  Enhanced Security                                   Anytime Anywhere Access

React quickly and simplify technology with peace of mind that your applications and data are secure and under control.

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High Performance Sage Hosting with Knowall IT

by on Sep.19, 2017, under Hosted Sage, IT Support

Knowall IT is an innovative, solution-focused IT company which has been hosting Sage 50, 200, Payroll & ACT since 2005 on its data centre platform. Enabling UK businesses to access Sage hosting from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones.

Hosting with Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter the location or device which is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply, to your users worldwide.

Hosting Sage with Knowall IT will ensure you have everything you need to run your business. All in one place. Sage hosting gives you the stability of the desktop with the
flexibility of the cloud

Read what our clients have to say about Knowall –

“I’m delighted with your Sage solution- it’s one of the best tech-related business decisions we’ve made. Sage is faster, more reliable and easier to use than it was when we hosted it locally, plus I don’t need to worry about backups any longer. Data corruption is a thing of the past, and your tech team has been fantastic in granting access to our web developers to allow their programs to link in. I’d recommend your solution and company to anyone using Sage over multiple locations- it’s a far better solution than Sage Drive.”

Ben Biscoe / Director, Fairyglass Ltd | 8th March

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“Knowall IT took over our IT system in July/August last year, when it was decided that we needed to move to the Cloud. It was complicated as many transitions go, we had three different companies sharing one server, but Knowall were very efficient and capable, ironed out the problems very quickly so that it would cause the least disruption to each business. All the Knowall IT staff are very polite, friendly and extremely helpful.

I would recommend Knowall IT to any company, to manage their IT system.”

CUF Properties

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