IT Support
Knowall 24/7 IT support in London
by theadmin on Oct.19, 2015, under Cloud Computing, IT Support

Private Cloud Computing
Get your business on the cloud today with Knowall IT cloud based solutions to meet client’s needs and budget. The benefit of being on the cloud are incredible especially utilising Knowall IT’s dedicated servers. This solution removes the requirement for onsite server hardware and IT resources, allowing your business to concentrate on the areas that matter most while having complete confidence in your IT.
Knowall IT’s completely tailored private cloud solution delivering all of your IT requirements to your business on a scalable fixed cost per user. Read more about Private Cloud Computing.
Cloud – Application & Data
Application & Data Cloud allows for the storage and delivery of data, email and applications. What this means in practice is there is no need to install applications on your PCs, MACs or mobile device. Applications can be delivered via Desktop shortcuts or via a Hosted Desktop… Pricing Below
Cloud – Data Only
Data Only, combines the storage of data and email. Allowing for access to your data & email from any device anywhere… Pricing Below
Hybrid Cloud Option
Hybrid Cloud, is best suited for HQ office environments, typically 10 users +, with limited bandwidth. The Hybrid Cloud option allows for local data storage on the clients site, which is then replicated to the Cloud… Pricing Below

APPLICATION & DATA CLOUD
| Cloud Computing | MONTHLY | MONTHLY PER USER | |
| 2 – 9 USERS | £29.33 | ||
| 10 – 24 USERS | £25.33 | ||
| 25 + USERS | £21.33 | ||
| HYBRID CLOUD OPTION | FROM £75 | ||
Components:
- Microsoft Office 2010
- Word
- Excel
- Outlook
- Power Point
- Publisher
- OneNote
- 2GB email storage per user
- 50GB Shared Data + Additional 10GB per user
- Data backup and resilience across 2 data centres
- Websense Anti Spam
- Secure Access via Knowall’s Web Portal
- File & email restoration services
- 24/7 Support
| Additional Components | SETUP PER USER | MONTHLY PER USER | |
| SAGE | £37.50 | £9.00 | |
| VISIO | £37.50 | £12.50 | |
| BESPOKE CLIENT APPLICATION EG. ACCOUNTS OR DATABASE APPLICATION | POA | FROM £7.00 | |
| ADDITIONAL STORAGE – UP TO 500GB | FREE | 0.40P PER GB | |
| ADDITIONAL STORAGE – 500GB -1TB | FREE | 35P PER GB | |
| ADDITIONAL STORAGE – 1T – 2TB | FREE | 30P PER GB | |
| ADDITIONAL STORAGE – 2TB – 3TB | FREE | 25P PER GB | |
| ADDITIONAL STORAGE – 3TB + | FREE | 20P PER GB | |
| DATA ONLY CLOUD
Cloud Computing MONTHLY MONTHLY PER USER 2-9 USERS £15 10 – 24 USERS £14 25+ USERS £12 HYBRID CLOUD OPTION FROM £75 |
Private Tailored Cloud Solutions from Knowall IT
by theadmin on Aug.17, 2015, under IT Support
Explore the benefits of cloud computing and it will soon be realised that London cloud services are becoming the way technology is evolving and a decision that will not be regretted, if anything, it is becoming a necessity.

Below are just some of the benefits of getting on the cloud:
- Employees become more productive with easy single logon access to any of the applications they need at any time, from any device.
- An uncompromised user experience that seamlessly moves with them and changes to fit the device they prefer to use.
- Your company is safer. Applications and Data are stored in a secure purpose built Tier 3 ISO certified UK data centre. If a device is lost or stolen you and your employees can rest easy as the data and applications do not live on the device.
- Built in Redundancy – all our solutions have multi-site redundancy with 99.99% SLAs including automatic offsite backups.
- Limitlessly scalable – Scale up or down to meet the changing needs of your business.
- Simple subscription model means your monthly expenses are predictable without the capital expense.

Knowall IT London cloud computer services offer a Private Tailored Cloud Solution that is flexible, always available, secure and limitlessly scalable – built on an enterprise infrastructure dedicated exclusively for your organization.
- Fixed Monthly Cost
- Fully Scalable
- Guaranteed Performance
- Tailored to your Business
Knowall private cloud computing
by theadmin on Jun.23, 2015, under IT Support

Knowall’s Infrastructure as a Service provides businesses Computer Support in Kensington with access to their own highly available and scalable enterprise-class virtual data centre. Knowall will provision Windows virtual machines as an on demand service out of our tier 3 data centre.

This gives businesses the opportunity to expand their IT quickly when additional resources are needed in a secure cloud environment. This solution also works incredibly well for business continuity and setting up disaster recovery solutions.
Some of the Benefits of Hosting Applications in the Cloud
Data is secure and disaster-proof with data backups performed daily and stored in multiple data centres for added resilience.
Key Advantages include:
- Easy Deployment – get up and running quickly with minimal set up and low up-front investment, no need to set up server or employ local IT staff.
- High Performance – the solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software.
- Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at any time.
- Eliminate Hardware Costs – no need to invest in servers and third party licensing.
- Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.
- Simple to scale – simple to grow solution without worrying about server capacity and software licensing.
- Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.
- Enhanced Security – centralised secure data storage in ISO27001 certified data centre.
- Always Available – built in redundancy to ensure the applications are available 100% of the time.
- 24 x 7 Support – fully managed by UK based help desk, available 24 x7.
Contact Knowall by clicking here Hosted Exchange London.
Get your business on the cloud today!
by theadmin on Apr.16, 2015, under IT Support

Keeping up to date with technology and ensuring your company’s IT systems are up to date is crucial in the smooth running of any company. Demanding working environment irrelevant of the core business demands that technology is always available and effective.
Many companies let their technology become out dated, then find themselves in a position of spending hundreds of thousands of pounds getting systems up to date.
Knowall IT is 100% customer focused and a niche Cloud and Unified Communications provider. Focused on the provision of tailored, secure and hi-performance hosted services to UK based organisations with a global reach. Understanding organisations requirements do vary they build bespoke tailored environments for each of their clients.
Their enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, enabling them to guarantee every environment built will be faster, more resilient and more secure than previous systems employed by clients.
Every environment built for their clients is ring fenced from other customers to ensure 100% security. There are many Benefits of Hosting Applications in the Cloud, ask Knowall IT for more information.
Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.
Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.
The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.
- 24×7 Telephone & Remote Support
- Emergency Engineers – Onsite within 1 hour
- Onsite Visits for Critical Issues
- 99.9% SLAs
- Monthly Reporting

Remote Support
- 24×7 Telephone & Remote Support
- Professional and Highly Experienced
Site Visits
- Re-Active Onsite Visits For Critical Issues
- Onsite Within an Hour – London Based
Software Support
- General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
- Microsoft operating systems 2003/2008
- Active Directory | Exchange 2003/2007
Service Level Agreements
- 1 Hour response to any user related issues
- 15 Minute response to any critical issue
- Immediate despatch of engineers for critical issues – onsite within the hour
- 24×7 Support available
Pay as You Go IT Support can be used for one off incidents or on a retainer basis for preferential pricing and service levels.
- Telephone, Remote and email support – from £60 Per Hour
- Onsite Visits from £70 Per Hour
Knowall IT offer innovative cloud computing solutions
by theadmin on Feb.16, 2015, under IT Support
Are you looking to reduce costs in your business and not sure where to start? Do you want to increase productivity in your organisation? Knowall IT has taken IT to a new level with their forward thinking innovative team ensuring they are always ‘ahead of the game’.
IT changes so rapidly that it takes a team of dedicated passionate individuals to ensure their clients are not left behind. Speak to Knowall IT about their innovative cloud computing London solutions and how they can be assist your company.
Get your business on the Cloud today… with Knowall Managed IT cloud computing Fulham. Don’t get left behind with technology; have a look at some of the great advantages of what Knowall IT have to offer. You can’t afford NOT to get on the cloud, with its high availability, high level of flexibility, greater agility and greater resilience, easily scalable, cost efficient and they require minimal IT management resource – bringing consistent enterprise-class capability to small and medium sized businesses.

- Enterprise Platform
- Data always available
- Data is Secure
- Global Accessibility
- On Demand Service
- 99.99% Uptime with Redundancy
- 24/7 Support
- Future Proof
Take the plunge, make the change by moving forward with the latest in innovative IT systems and solutions from Knowall IT by clicking on cloud computing Paddington
Knowall IT finalist in the West London Business Awards 2014
by theadmin on Nov.22, 2014, under IT Support
Who drives the cloud better than a team of committed and highly qualified individuals with the most up to date technology and support who offer infrastructure as a service. Knowall Managed IT services were recently rewarded for their hard work and recognition in the industry and became a finalist in West London Business Awards 2014. 
The private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, thus enabling a guarantee for every environment they build will be faster, more resilient and more secure than previous systems employed by clients. Their Hosted solutions are backed up by 24×7 UK support, remote support is always available anywhere in the world.
Knowall IT’s success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed their clients’ expectations.
Click here to find out about laaS and other Knowall IT services and the benefits as to why your company should consider moving to Knowall Managed Services.
Knowall IT team of reliable engineers
by theadmin on Sep.10, 2014, under IT Support

Knowall Managed IT is a company who is passionate about helping others and dedicating their services to the less fortunate. Knowall have been actively involved in experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations over the past 10 year. Their team of reliable, friendly and knowledgeable engineers is what sets our solutions and services apart from our competitors.
Knowall Managed IT offer enterprise solutions at affordable rates to charities and non-profit organisations through a discount charity pricing scheme – typically a 20% saving.
All our support solutions and managed services are included in this scheme.
Knowall offer many affordable options to small to medium companies, from cloud computing, laaS, full IT support and infrastructure as a service.

Get your business on the cloud
by theadmin on Jul.23, 2014, under IT Support
Top 10 Benefits of Flexible/ Home Working for Employers?
As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less time commuting, however you might be wondering what the benefits are for the employer?
Read about the new UK law on Home Working / Flexible Working for all employees
A new law has been passed as of the 30th June 2014 introducing changes to the existing UK home working/flexible working laws, extending them beyond employees with children to all employees. Some employers have been concerned about how this will affect production and the effect on their businesses.
We have decided to focus on the many benefits that home working and/or flexible hours can offer your business.
Top 10 Benefits of Home Working / Remote Working for Employers
The top 10 benefits of home working/flexible working for businesses are;
1. Increased Productivity
Many studies taken place confirms that employees are more productive when working from home. British Telecom (BT) has experienced a 20% increase in productivity thanks to telecommuting; they have over 15,000 home working employees out of 92,000 employees.
2. Empowered Staff
Gaining trust with your employees who work from home makes them feel valued and empowered, feeling valued makes staff more committed and prove themselves to ensure the trust remains intact.
Staff should be paid for their skills, not their time. Making your staff know that they are valued makes them feel empowered, but also more responsible for their output.
3. Improved Staff Retention
Retaining committed staff is vital to any business and stability can only be beneficial to the company image. A large staff turnover can tarnish any company image.
4. Brand’s Image
The benefits from being committed to CSR, happier employees, potentially extended opening hours, and access to a wider talent pool for employees, your brand’s overall image will likely improve. You will have happy customers who will receive better and more efficient service.
5. Expand Your Talent Pool
Working from home opens your business to being able to expand your talent pool potential thus being able to recruit talented individuals nationwide and not just locally. The positive effect on your business will be seen in increased productivity.
Perhaps consider a flexible start time enabling the employees miss out the worst of the traffic and are more productive at their desks.
6. Extended Opening Hours
Many customers would like to consult outside the office hours for convenience, by encouraging flexible working hours the employee is likely to have no problem accommodating customers after hours.
By offering flexible hours or start times could mean your business can now be officially open for longer working hours in a day, or even at the weekends, at no additional cost to your business reducing overtime costs.
7. Reduce Absenteeism and Tardiness
Many large companies have both found that flexible home working results in employees taking unnecessary time off and fewer sick days and happier employees who are more willing to commit to their employer.
8. Corporate Social Responsibility (CSR)
Every business must be committed to CSR and flexible working hours will assist greatly by reducing your business’s environmental impact, saving around 4000 kilograms of pollutants per employee per year in travel.
Your business is required to be socially responsible to its customers, staff, suppliers, general public, and the outside world. Taking your business CSR seriously is a great marketing angle; customers support businesses that are seen to be socially responsible.
9. Reduce Costs
Every business aims to reduce costs whilst not compromising on the productivity of the business. By offering a flexible work environment makes your business more appealing, and makes potential recruits more interested in working for you. Apart from the salary, you’ll likely reduce your overheads, and potentially even downsize your office and its costs.
10. Growing your Business
Growing and focussing on your business is of better value than having to manage your staff, contend with office politics and distractions. You can focus on the important aspects of the business.
Technology can make flexible and home working much easier
Make home working and flexible working hours work for your business by utilising the best technology available. The right use of technology can help make teleworking more effective. Knowall IT provides first class private enterprise cloud London for SMEs. Knowall IT’s Private Cloud Computing means that all staff can access their files, data, and applications from anywhere in the world.
Private enterprise cloud London for small businesses and collaboration tools such as will enable staff members to talk to each other (telephone, instant message, video conference, etc.), and collaborate (screen sharing, application sharing, presentations, etc.) more effectively than ever.
Knowall IT offer unparalleled IT support
by theadmin on May.20, 2014, under IT Support


Knowall Managed IT believes in supporting Charities and non-profit organisations with their expert advice, services and solutions. They have been generous in the 10 years serving the community with their experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations.
Their team of reliable, friendly and knowledgeable engineers is what sets this Private enterprise cloud London solutions and services apart from their competitors.
“I wanted to feed back that a key reason we continue to use Knowall for IT support is how helpful, friendly and approachable Jonathan is on site visits and in other matters.” Mark – Director – Northamptonshire Carers
Knowall IT offer enterprise solutions at affordable rates to charities and non-profit organisation through our discount charity pricing scheme – typically a 20% saving.
Get your business on the cloud today with Knowall IT Private enterprise cloud London for small businesses. Their solutions enable businesses to host their entire IT infrastructure in the cloud, including line of business applications such as MS Office, SQL Databases, Sage, Access accounts etc. – enabling a truly flexible, agile, resilient IT platform that is cost efficient and requires minimal IT management resource. Private enterprise cloud London for SMEs is definitely the way to go simply by realising the benefits of being on the cloud.
Chat to Knowall IT today for their expert advice.
Knowall IT 24×7 out of hours support
by theadmin on Mar.26, 2014, under IT Support
We have been so impressed with our recent implementation of cloud computing solution that Knowall IT host and provide, the service and cloud computing support we have received has been excellent. We often read the blog posts to ensure we keep up to date with the latest in technology and Knowall Managed IT product offerings. I found this post of particular interest which we will be implemented soon in our company.
If you would like SwyxIt on your MAC this can be achieved, we have clients running this.
You will need to:
1. Configure your 2008 or 2012 server to deliver SwyxIt through Remote Apps using RDS 2008 or 2012 and connect the MAC client for Remote Desktop, as follows:
2. Download and configure the MAC Microsoft Remote Desktop 8.0.5 (download from Macupdate) for more detailed instructions, see http://www.knowall.net/cloud/remote-desktop-apps-on-your-mac-iphone-ipad
Then you can run your SwyxIt client in CTI mode to link to your SWYX handset.
If you wish to use a USB handset or headset, you will need to configure the Bria SIP client (or similar) and run SwyxIt in CTI+ mode to create the link between the SIP client and SwyxIt
Click here for more information on cloud computing London and more of Knowall IT offerings
